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ServiceDesk Pro active

AI Chatbot Platform

OpenAI API, Next.js, Redis
Started Mar 15, 2026
·
4 days left (due Aug 1, 2026)
BUDGET TRACKER
$12K
of $55K total
22%
$600
Burn / week
$-43000
Projected underrun
$12K
Projected final
MILESTONE PROGRESS
1 / 5
milestones complete
20%
NLP intent taxonomy defined
Apr 1, 2026
Core dialog engine integrated
May 1, 2026
Overdue
Admin portal for bot management
Jun 15, 2026
Overdue
Load testing & SLA validation
Jul 15, 2026
Overdue
Production launch
Aug 1, 2026
Soon
ASSIGNED TEAM
No engineers assigned yet.
COMPLETION
22% complete
ACTIVITY LOG
A
Awais May 12, 2026
ServiceDesk Pro wants to add WhatsApp integration. Scoped at +$8K — awaiting approval.
S
Sara Khan May 7, 2026
OpenAI context window management implemented — token usage down 40%.